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Deep Nutrition LLC · Support & help center

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Frequently asked questions

How do I cancel my subscription?

Subscriptions purchased inside the Deep Nutrition app are managed by Apple. To cancel:

1. On your iPhone or iPad, open Settings.
2. Tap your name at the top, then Subscriptions.
3. Select Deep Nutrition and tap Cancel Subscription.

Or open apps.apple.com/account/subscriptions on any device.

Cancelling stops future renewals. You keep access to paid features until the current billing period ends.

How do I request a refund?

Refunds for App Store subscriptions are handled by Apple, not by Deep Nutrition. Request a refund at reportaproblem.apple.com. Approvals are at Apple's discretion.

How do I delete my account and data?

Inside the app, go to Profile → Edit Profile → Delete account. This permanently removes your profile, meal history, and all associated data within 30 days. If you can't access the app, email otabek@bolderapps.com from the phone number registered to your account and we will delete it for you within 5 business days.

Does the app work offline?

Meal logging, calorie tracking, and fasting timers work offline and sync when you next connect. AI food scanning and search require an internet connection.

Which languages are supported?

Arabic and English. Change language anytime under Profile → Language.

What phone numbers are supported?

All countries in the Gulf Cooperation Council (Saudi Arabia, UAE, Bahrain, Kuwait, Oman, Qatar) plus most international carriers. If your number can't receive the one-time code, email us.

Do you sell my data?

No. We never sell, rent, or share your personal or health data for advertising. See our Privacy Policy for full details.

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